The County of Riverside Purchasing on behalf of the Department of Public Social Services (DPSS), FACILITIES MATERIALS MGMT unit is soliciting quotations for toner and product support services for agency wide printers on an as-needed basis, as detailed in this RFQ. DPSS’s printer fleet supports a 4,000+ workforce and is deployed throughout its countywide offices. The Facilities Materials Management unit is responsible for maintaining the inventory of printer supplies for the department. Toner replenishment is required to keep the printers operational to support the department’s multiple units including Children’s Services Division, Adult Services Division, Self-Sufficiency Division and CAU. This RFQ requests also requests product support services, including but not limited to onsite repair printers and part replacement if damage is due to faulty toners and custom packaging as described in Exhibit A “Scope of Services”. If any toner cartridge part numbers are obsolete please provide either a comparable OEM toner and provide a note. All toner should be OEM new in box and remanufactured. Refilled will not be accepted.
