Software Requirements • Operate the control computer that interacts with other AMI system components to obtain meter readings. • Manage the database of meter readings and other information. • Interface with the Town’s Customer Information and Billing System and other information systems. Perform quality control and evaluate the functionality of interface with the Town’s utility billing software. Work directly with the Town’s software support. • Database – The Town requires a meter reading database as part of the AMI system. The Town shall be entitled to make copies of the software, including any third-party software, and any user manuals for backup and archival purposes. • Software upgrades: The Proposer will provide updates to the AMI software upon release by the manufacturer. The Proposer will validate proper installation of the upgrade and the integration into the Utility Billing Systems. • Proposer will provide on-site training, within 15 days of the upgrade,to the Utility Staff on the operation of the software, highlighting any changes or enhancements in the new version of software...
