The City of Cambridge Traffic, Parking, and Transportation Department (TP+T) located at 344 Broadway employs a comprehensive approach to managing the City’s transportation system, including both street and parking management. The purpose of this document is to solicit proposals to provide TP+T with a comprehensive Parking Management Information System (PMIS). The PMIS must integrate and support every facet of parking violation ticketing, booting, and overall parking management elements from violation issuance to final disposition. This includes, but is not limited to, the City’s parking permit programs, as well as mobile parking meter payment program(s). Selected vendor must provide a parking management application solution for parking violation enforcement, processing parking ticket payments, issuance and management of parking permits, ticket disputes/adjudication. The system must have the capability to lookup license plate number via Massachusetts Registry of Motor Vehicle (RMV) and other US and Canadian Motor Vehicle Agencies (MVAs). The platform must be equipped with business intelligence for dynamic reporting to assist with parking management operation. The successful vendor must provide customer support in the areas of ticket data entry, processing payments, unpaid parking ticket payment collection, data entry, and web services.
