Preferred Vendor Experience • Supplier will have demonstrated experience in producing on demand high-quality customizable merchandise. • Demonstrated experience in developing branded online platforms with POS capabilities and reporting functionality. • Commitment to high-quality customer service practices. E-commerce Solution for the District • An online e-commerce platform which builds an Online Store experience to sell Library District merchandise. This website platform will be run and hosted by Supplier, and Supplier will handle all Purchaser-related questions and inquiries in relation to e-commerce orders. • This e-commerce platform will be developed, programmed, hosted and maintained by Supplier, with design/branding direction from the District. All changes made to the e-commerce solution will be approved in writing by the DISTRICT prior to any deployment to the production environment. • Any changes made will be sent for approval by the DISTRICT prior to production deployment. • Supplier will be responsible for monitoring merchandise orders and Purchaser Relations support of the e-commerce Platform. Product Development • Supplier will provide the DISTRICT with product development ideas. Upon approval by Customer, these product concepts will be manufactured by Supplier and sold in e-commerce solution. • The DISTRICT will provide Supplier with digital assets to assist Supplier in product development.
