The program should be designed to provide the Washington State funded TBI Council Virtual Support Groups (VSGs), facilitation and a platform for education, information, and infrastructure to enhance the quality and accessibility of TBI support groups statewide. Offer structured, evidence-based psychoeducational sessions focused on TBI-related challenges. Build a supportive community for individuals with TBI, their caregivers, and families. a. Scope of services: (1) Facilitation of psychoeducational VSGs (2) Provision of a virtual platform to host support groups and educational sessions. (3) Data collection and analysis for program improvement. (4) Establishment of a psychoeducational framework integrating structured information-sharing, skills development, and group discussion. b. Program Administration (1) Single Point of Contact: (a) Assign a designated staff member as the primary liaison with the TBI Coordinator. This individual will oversee all communication and operational aspects (b) Assigning a designated staff member as the primary financial manager of the contract. This person can be the same as in section 3.b.1a (2) Virtual Platform Requirements: (a) Provide a platform capable of hosting up to 13 meetings per month with up to 15 participants per meeting. (b) Ensure the platform includes features for breakout rooms, chat functionality, and analytics. (c) Provide training and administrative access to the TBI Coordinator and designated staff. (3) Data Reporting: (a) Supply downloadable participation and engagement data to the TBI Coordinator . (b) Include metrics on group attendance, user feedback, and population analytics. (c) Implement a formal pre- and post-session self -assessment for participants to track progress in knowledge gain, coping strategies, and social support. c. Facilitation and Staffing (1) Facilitator Qualifications: (a) A bachelor's degree in psychology, rehabilitation, social work, or a related field, OR 1 year of lived experience equating to each year of degree requirements (subject to approval). i. Completion of mandatory certifications, including (A) DSHS Mental Health Level 12 Course or (B) Mental Health First Aid ii. Review DSHS-Sponsored Community Support Group Facilitator Training. (b) Successful completion of background checks prior to facilitation.
