Scope Of Services: ● It will be the District’s responsibility to make the service call to designate an emergency situation. When emergency calls are received, the Provider must respond telephonically or in person to the District regarding its emergency within one (1) hour of the District’s initial notification. ● The Provider must be on site within three (3) hours of the District’s initial notification to determine the scope of work involved. ● Content Restoration Services: This includes, but is not limited to, electronics and telecommunications equipment restoration, machinery and industrial equipment restoration, hard drive data retrieval, document and vital records restoration, media recovery, fine art restoration, complete pack-out, shipping and storage, contents inventory management and any other content restoration services offered by Provider. ● Biohazard Services: This includes trauma cleaning and any other biohazard services offered by the Provider ● Pre-Loss Planning Services: This includes pre-disaster strike property assessment and any other pre-loss planning services the Provider offers. ● Cloud-Based Business Continuity Planning Software: A system used by an agency to document and maintain its business continuity plans on an ongoing basis.
