1. Technical Information All Proposals must be structured to include the tasks outlined below. If the Proposer chooses a different approach to address specific elements for the APC Certification and Dashboard Software from those listed here, that is permitted as long as that approach meets the Scope of Work and RFP requirements. The Proposer shall submit a complete description of how their approach or alternative approach complies with the RFP requirements (tasks, deliverables, and schedule): 2. Proposer Knowledge, Experience and Project Management. This section of the proposal should establish the ability of the proposed team to satisfactorily perform the required work by reasons of: demonstrating that they have extensive knowledge and experience with building and developing web-based public service applications, database and reporting systems, including integration and implementation, information architecture development, usability testing, and graphic user interface design among core competencies. The level of experience as evidenced by successful implementation of projects in other similar or larger Transit agencies is one of the crucial elements of the selection criteria. It is essential that the Proposer work well in a knowledge transfer mode in addition to actual hands-on work. The Proposer should be familiar with public agency project management, transportation and/or transit funding and reporting processes as well as current technologies in System development. In addition, the Proposer should establish the methods to manage the Project as well as identify key personnel assigned and their qualifications. The Proposal should also address the Scope of Work and shows an understanding of the Project needs and requirements. Specifically: i. Provide a brief profile of the firm, including the types of services offered; the year founded; form of the organization (corporation, partnership, sole proprietorship); number, size, and location of offices; number of employees. ii. Provide a general description of the firm's current financial condition; identify any conditions (e.g., bankruptcy, pending litigation, planned office closures, impending merger) that may impede ability to complete the Project. iii. Describe the firm's experience in the NTD certification process for Automatic Passenger Counters (APC), and in developing and implementing webbased public service applications, databases, and reporting systems like the program envisioned by VVTA. Provide a minimum of five (5) references of other similar contracts in the United States. Using the form in Attachment E - furnish the name, title, address, telephone number, and e-mail address of the person(s) at the client organization who is most knowledgeable about the work performed and number of years the contract has been in place. References may also be supplied from other work not cited in this section as related experience. Highlight the firm’s and key personnel’s experience with the work or services identified in Attachment A Scope of Work. iv. Provide a list of past joint work by the Proposer and each subconsultant, if applicable. The list should clearly identify the project and provide a summary of the roles and responsibilities of each party. The list should also detail the circumstances for which, if any previous contracts were terminated, suspended, or received a penalty/fine. v. Provide education, experience, and applicable professional credentials for proposed staff. vi. Describe the Proposer’s project management staffing and roles/responsibilities. Identify a single point of contact (Project Manager) for the duration of the Contract. vii. Identify key personnel proposed to perform the work in the specified tasks and include major areas of subcontract work. Include each person's name, current location, proposed position for this Project, current assignment, what percentage of each person’s total work hours will be available for this assignment, and how long each person has been with the firm. VVTA reserves the right to review, approve and/or designate the positions and functions deemed to be “key” to the Project and request information concerning key personnel not listed by the Proposer. viii. Furnish brief resumes (not more than two [2] pages each) for proposed key personnel. ix. Include a Project organization chart that clearly delineates communication and reporting relationships among the Project staff, including subconsultants and identify all tasks in sufficient detail to permit task-by-task assessment of progress based on milestones, deliverable accountability, resource identification and allocation. x. Include a statement that key personnel will be available as designated by VVTA, for the duration of the Project, acknowledging that no person designated as "key" to the Project shall be removed or replaced without the prior written concurrence of VVTA. xi. Outline the process for how Proposer plans to report on the Project including, but not limited to, weekly conference calls during the development and implementation phase and developing the agenda and minutes to provide and summarize a status update of work completed, work planned for the following week, and problems encountered and planned resolutions of those problems. Proposer shall recommend the best approach for communication and problem solving during the term of the Contract including during the System development and/or implementation phase, maintenance phase, and for any additional work assigned. 3. Project Planning and Approach This section of the proposal should define the Proposer’s approach to address and solve VVTA’s project requirements within the timeframe indicated in Attachment A Scope of Work, as well as a project plan to guide the Contractor during development and implementation. Specifically: i. Describe the Proposer’s technical, logical and management approach to address and solve VVTA’s requirements for the Project and how the Proposer will plan for and accommodate each into the Project effort. ii. Using a scheduling tool, furnish a Project schedule for each task and subtask in terms of elapsed weeks from commencement date and identify the personnel that will perform the work...
