2.1. Benefits Administration Assist in the day-to-day management of the City's employee health benefits program. Support employees with benefit questions, claims resolution, and other related issues. Manage open enrollment processes and assist with employee enrollment. Provide software for employee benefit access and enrollment. The City currently uses Employee Navigator and would prefer to maintain that software for the employees, if possible. 2.2. Plan Review and Analysis Provide regular reviews of current benefit plans, including assessing effectiveness, employee satisfaction, and cost-efficiency. Assist the City in understanding plan performance and suggest improvements or enhancements as necessary. Conduct an annual review of claims data to identify trends, opportunities for cost savings, and areas for plan improvement. 2.3. Financial Analysis of Claims Data Provide comprehensive analysis of claims data to offer insight into plan performance, utilization rates, and cost trends. Identify areas for cost containment or risk mitigation and recommend strategic adjustments. Work with the City to develop strategies for managing and reducing claims costs. 2.4. Marketing to Carriers and Rate Analysis Market the City’s benefits program to a range of carriers and evaluate potential plan options and pricing structures. Analyze the various plan options, including premiums, coverage, and provider networks, to ensure the City receives the best possible value. Present recommendations for the selection of plan options that best meet the needs of employees and the City's budget. 2.5. Employee Communication Develop clear and concise informational materials to communicate benefit options, plan changes, and other relevant updates to employees. Assist in organizing and facilitating open enrollment meetings, benefits education sessions, and other employee communications related to benefits. Provide guidance on how to enhance employee understanding and engagement with benefits programs.
