• Cost Structure: No annual fees and per-ticket fees of $1.00 or less (ideally $0.90 or lower), with the ability for clients to set custom per-ticket fees that can be passed on to patrons. • Ticketing Flexibility: Support for custom reserved and general admission seating with custom price levels, free comp tickets with no fees, season ticket packages (including same-seat renewals and holds), and private pre-sale options. • Sales and Access: Interactive, live sales for both box office and online patrons, a "shopping cart" for multiple event purchases, and a user-friendly online interface with robust capability for large-scale ticket sales online and offline. • Event and Venue Management: Company creates seating charts for multiple venues at no charge, and clients can create events, fundraising campaigns, and control the branding/look of the platform interface. • Ticket Delivery and Scanning: Hard ticket and e-ticket options with multiple customizable delivery methods, ability to scan tickets without extra equipment (free apps/scanners), and compatibility with Boca printers. • Patron Management: Detailed patron profiles with transaction history and tagging, patron email capability (via the system or MailChimp integration), and login for discounts (e.g., students and university employees). • Box Office Functionality: Easy-to-use box office supporting multiple users, capable of handling large crowds, with Authorize.net compliance. • Reporting and Data: Comprehensive reporting for tickets, donations, transaction history, attendance, ticket types, and payment types, plus the ability to import data from current/former ticketing companies and perform rollovers free of charge. • Donation Features: Offline and online donation capability with fixed and free entry options. • Support and Security: 24-hour customer service (or support during reasonable hours), multiple staff members can use the system with custom access limits, and client support for customization (e.g., ticket page and tickets).
