The Town of Longmeadow is soliciting proposals for ambulance billing and collection service for the Longmeadow Fire Department. The emergency ambulance service is operated by the Town’s Fire Department Emergency Medical Service and is an Advanced Life Support service to the paramedic level. In the last fiscal year, the Fire Department performed approximately 1,700 transports. Two ambulances are always in service and one ambulance is in reserve. The ambulance billing service will be required to support the level of service provided by the emergency ambulance service. The company that is awarded the contract will be responsible for all bills currently outstanding and will be responsible to retrieve all the data from our current ambulance billing company (Comstar) and for entering all previously billed runs that are outstanding in their system at no additional charge to the Town. The new contractor will be reimbursed for services based on percentage of billing and collections recovered. The Contract will be for a period of one year. The contract may be renewed for up to two additional twelve month periods at the discretion of the Town of Longmeadow, the awarding authority.
