The Massachusetts Clean Energy Technology Center (MassCEC) seeks to create a strategic partnership with a qualified vendor to provide an integrated Customer Relationship Management (CRM) system and implementation services. Phase 1a: Implementation of a cross-organizational CRM platform/database. Phase 1b: Integration of core CRM platform/database with key systems (including but not limited to Workforce Development Solutions Career Edge portal, Fluxx Grants Managements System (in the short term), Business Central and PowerBI) to enable workflow automation for staff with different needs. Phase 2a: The contract with our current grants management system concludes December 31, 2026. We anticipate moving to a new grants management system with the ability to migrate historical grants information and data from the current system (Fluxx) into the new system. In this phase we would like to implement a new grants management system/application as part of the core CRM platform/database. Phase 2b: Enable grantee self service capabilities for application management.
