Specifications include, but are not limited to: The Authority is requesting proposals from Respondents for employee dental insurance, vision insurance, short-term disability insurance (new plan offering), long-term disability insurance, and flexible spending account administration. Services may be bundled or bid separately. Please see Exhibit A for more detailed information. Objectives: • Competitiveness in benefit coverage and pricing to continue to retain and attract employees • Balance between excellent customer service and cost effectiveness • Administrative flexibility to meet The Authority’s plan needs • Minimum disruption to network coverage – please provide a provider disruption report • The Authority requires a high level of customer service for its employees and the Human Resources Team • The Authority also requires a high level of professionalism with the vendor’s customer services and account management team so that the correct benefits information is provided the first time
