***Please submit all responses using the attached RFI Template to geoffrey.bender.1@us.af.mil, kyle.hamby.1@us.af.mil. Also posted on NASASEWP: Reference 332049 ***
Current Software: Entrust
Requirement:
The proposed solution must specialize in ensuring secure network environments through robust encryption and digital signatures. It is imperative that the software provide SSL/TLS certificates that safeguard applications and servers from potential threats and ensuring data integrity by:
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- enabling secure communications
- validating the identities of servers,
- ensuring trust and security in all interactions
Specifically, the software must:
- Maintain a protected and secure network environment.
- Issue certificates to support encrypted communications and validate server identities.
- Ensure the certificates meet high assurance standards and interoperability requirements, such as those outlined by industry and/or governmental standards (e.g., DoD PKI).
- Support multiple locations and servers efficiently, providing the necessary scalability for your operations.
- Facilitate the deployment and management of certificates to ensure continuous and secure access to your systems.
Please provide information on the following topics:
Alternative License Types:
- What licensing models or solutions do you offer?
- Please provide details on available options, such as enterprise, cloud-managed, or open-source/community editions.
- For each licensing option/solution set, please provide how it is similar/different from the listed license.
- Specify any feature restrictions, scalability limitations, or support differences among the licenses (e.g., data retention, search query limits, alerting capabilities, and encryption type).
- For each licensing option/solution set, please provide how it meets the above requirements.
- Identify core features or capabilities that are shared across all options, such as log aggregation, visualization tools, and monitoring capabilities.
- For each licensing option/solution set, clarify how it meets the above requirements for our logging and monitoring needs.
- Please highlight specific ways in which each licensing tier can address our operational, security, and compliance needs, particularly in areas like multi-environment visibility, role-based access control, and support for compliance auditing.
Pricing Information:
- For each license, please provide estimated transition and training costs and schedule for both transitioning to and from your proposed solution.
- Include details on onboarding costs, consulting, or configuration support required for a smooth transition. Specify any training options available, such as workshops, online courses, or documentation resources, and their associated costs.
- For each license, please provide any price plans associated such as monthly, trial, annual.
- Indicate if discounts are offered for longer-term contracts or high-volume deployments. For cloud-managed options, provide cost breakdowns for storage, query processing, and other usage-based charges.
Other Considerations:
- Are there any additional features or benefits associated with the different licenses that we should consider?
- For example, are advanced analytics, machine learning-based anomaly detection, or pre-built integrations with other monitoring tools included at higher licensing tiers?
- Clarify any value-added services, such as dedicated account support, proactive health checks, or best-practice workshops, that come with certain licenses.
- Is your company willing to agree to contracts with a base year and up to two one-year options? If not, how many years is your company willing to agree to?
- For longer-term contracts, specify any guarantees on pricing, renewal terms, or opportunities to adjust the contract scope to accommodate potential changes in our data volume or monitoring requirements.
We are eager to find a solution that will best support our needs and ensure continued productivity.
Please Note: No award will be made under this RFI. Only a warranted Contracting Officer can obligate on behalf of the United States Government and that will be executed through an official request for quote (RFQ). The Government reserves the right to cancel this RFI. In the event the Government cancels this RFI, the Government has no obligation to pursue procurement or to reimburse an Offeror for any costs.
