Summary This scope of work outlines the requirements for providing comprehensive alarm management and security services to the City of Bryan. The services include installation, monitoring, repair, upgrade and management of alarm systems for 10 city-owned facilities three of which have panic buttons. The selected contractor will deliver services efficiently, ensuring regulatory compliance and seamless integration with existing systems. Services Required • Alarm Monitoring • Provide 24/7 monitoring services for burglar, fire, and panic alarm systems across all specified City facilities. • Ensure real-time response and reporting of alarm events to the designated City departments. • Alarm System Installation and Repairs • Install new or upgrade existing alarm systems as required, including hardware and software components. • Perform repairs and maintenance on existing systems within a 48-hour response time for non-emergencies. • Address emergency repair requests within 24 hours. • Data Management and Reporting o Maintain comprehensive databases, including: Alarm registrations and associated fees. Incident histories, including true and false alarms. Contact details for responsible parties and alarm system vendors. o Generate periodic and ad hoc reports, such as: Alarm activity summaries. Registration renewals and expirations. False alarm trends and associated fees collected. Contractor Responsibilities • Supply all labor, materials, equipment, and tools required to fulfill this scope. • Ensure compliance with all relevant federal, state, and local regulations. • Obtain all necessary permits and approvals for work, with associated fees waived by the City. • Provide as-built drawings, warranties, and user manuals upon project completion. • Maintain high standards of workmanship, with the City reserving the right to require removal of unsatisfactory personnel.
