Specifications include, but are not limited to: The City of South Burlington is seeking a vendor for the purpose of digitizing the City’s permitting, inspection, and related workflow system. South Burlington is a growing City of 20,000 residents, with a substantial employment base, and approximately 8,600 parcels. The selected vendor package will allow a variety of permit applications to be submitted electronically, reviewed for completeness with varying degrees of automation, internally assigned and tracked to streamline review, allow for electronic payment, communication, permit issuance, and mobile inspections across a range of permit types and complexities. Applicants should be able to track progress, communicate with City staff, and receive notifications as appropriate. The system should also provide for robust public reporting capabilities and GIS integration. The City presently largely tracks permits by individual spreadsheet, manages workflow and document control through the Office 365 environment; and uses Laserfiche as the document repository in most instances. The City maintains its parcels through ESRI ArcGIS. Separate software systems provide property assessment and other related services. We anticipate approximately 15-18 regular users of the software and another 10-15 occasional users.
