Specifications include, but are not limited to: he City of Tacoma ("City") and Tacoma Venues & Events Department ("TVE") is requesting proposals to design a website to replace their existing tacomaconventioncenter.org website. Website key objectives: Engage potential event bookings and increase sales and revenue Provide event planning support related to all aspects of events including catering, exhibiting, audio visual services and more Integrate destination information and area attractions Provide information on the new hotel from construction through completion Provide necessary information to attendees through a calendar of events, parking, transportation options and more Provide a platform to share venue news and promote sponsors and local business partners Respondents shall provide website design, development, maintenance and hosting that may include, but not limited to: 1. Development of a project plan, including timeline, for the entire scope of work. o Include profiles of key personnel that will be handling the project. 2. Development of strategic plan for content based on target audiences and key information. o Perform plan per time requirements 3. Re-design of tacomaconventioncenter.org for a positive user experience with an intuitive and attractive design incorporating the design requirements outlined below. 4. Detailed launch plan for new website including search engine optimization with a plan to not lose and improve SEO. 5. Specifications on security, critical recovery response plan description and support for high volume issues and procedure for handling outages. o Enact security specifications per required timelines. 6. Training provided for non-technical staff. The web content management system must be designed to allow users with little knowledge of web design to create and manage the site’s content with relative ease. 7. Integration of calendar of events (outline if it is to add events manually, have clients add events directly via an extranet feature, or an API that communicates with Ungerboeck software). B. DESIGN REQUIREMENTS 1. Intuitive and engaging design and flow that appeals to a variety of key audiences 2. Cohesive graphics consistent with the GTCC brand and intended audiences. Respondents to provide layered graphic files 3. Responsive design 4. Calendar of events with event scheduling (go live) 5. Photo / video galleries; photos or photo carousel integrated into all pages 6. Downloadable logos, photos, brand guidelines for client direct access 7. Blog 8. Form integration 9. Social media integration 10. Search