Spokane Colleges desires to select an outside vendor that can take over the current customer relationship management (CRM) system and maintains the state that it is in, specifically these elements relating to Recruitment below: 1. The solution must remain an entirely cloud-based service and must be web-accessible. 2. The ability to access the CRM, and the administrative portion of the software, must be platform- agnostic, from any location with an internet connection, using any standards-based browser (such as Firefox, Chrome, or Internet Explorer). 3. The solution must have a mobile-responsive platform and tools. Include mobile platform limitations. (Android OSonly, for example). 4. The solution must be able to import data from, and export to, various systems, including the Spokane Colleges existing student management systems (Peoplesoft, Microsoft Access, Excel). The data integration process should be platform agnostic, including importing and exporting to SQL Server, and should integrate with the CRM platform without requiring an additional contract. The solution must also be able to import data from various external systems including Microsoft Excel and Access.
