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Basic Information

Reference Number

0000258698

Issuing Organization

Arapahoe County

Owner Organization

Community Resources Department

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

RFP-21-03

Title

HOUSING & SR RESOURCES CUSTOMER RELATIONSHIP MANAGEMENT

Source ID

PU.AG.USA.1109.C2686576

Details

Location

United States, Colorado, Arapahoe County

Purchase Type

Duration: Commence on the date of the PO
Option: Contract shall remain in effect until project is complete

Piggyback Contract

Description

The purpose of this Solicitation is to obtain software and professional services for the implementation of a Customer Relationship Management application for Community Resources (HCDS) and Sr Resources. The requested system can be a Commercial Off the Shelf (COTS) cloud-hosted Software as a Service (SaaS) model or an On-Premises system installed on County virtualized servers.

Dates

Publication

04/15/2021 06:00 AM MDT

Bid Intent

Not Available

Question Acceptance Deadline

04/28/2021 02:00 PM MDT

Questions are submitted online

Closing Date

05/13/2021 02:00 PM MDT

Prebid Conference

04/27/2021 11:00 AM MDT

Contact Information

Sarah Huerta

303-795-4536

shuerta@arapahoegov.com

Buyer Preferences, Guidelines & Requirements

General Requirements

- Insurance Required

Award Requirements

- All or None Award

Pre-Bidding Events

Event Type

Prebid Conference

Attendance

Recommended

Event date

04/27/2021 11:00 AM MDT

Location

Online via Microsoft Teams
Event Note
PRE‑PROPOSAL CONFERENCE IS RECOMMENDED: A pre‑proposal conference will be held on April 27, 2021 @ 11:00 AM (our clock) via Microsoft Teams to discuss the Specifications. A representative of the Contractor is encouraged to attend this conference to become familiar with the Specifications.

To attend the Pre-Proposal meeting via Microsoft Teams, send the following information via email to Sarah Huerta, shuerta@arapahoegov.com by close of business, Friday, April 23, 2021:
- Contact name
- Company Name
- Address
- Phone Number
- Email Address
Pre-proposal information as well as Microsoft Teams invitation will be provided to the contact name by close of business on Monday, April 26, 2021.
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Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

Lump sum

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	No	No
No entries

Additional Bidding Instructions

SUBMISSION OF RESPONSES: ONE (1) electronic submittal must be submitted online via Rocky Mountain E-Purchasing System (RMEPS) at www.bidnetdirect.com/colorado . It is the responsibility of the contractor to ensure that the electronic proposal is submitted prior to the proposal closing time. No physical submissions will be accepted.