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Basic Information

Reference Number

0000028641

Issuing Organization

Boulder Valley School District

Owner Organization

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

RFP-MM-15-25 Service Manangement System

Title

BVSD RFP-15-25 Service Manangement System

Source ID

PU.AG.USA.2093

Details

Location

United States, Colorado

Delivery Point

Boulder, CO

Purchase Type

One Time Only- Delivery Date:TBD

Piggyback Contract

Description

Summary of Specifications:
The District is seeking a cloud-based SaaS Service Management System that will include an integrated CMDB (Configuration Management Database) for managing key ITIL functions and processes: Incident Management, Service Request Fulfillment, Problem Management, Change Management, Asset Management, Knowledge Management, Service Catalog, and Service Level Management.

Dates

Publication

03/02/2015 01:16 PM EST

Question Acceptance Deadline

03/16/2015 10:00 AM EDT

Questions are submitted online

Closing Date

03/30/2015 10:00 AM EDT

Contact Information

Molly McLoughlin

720-561-5132

molly.mcloughlin@bvsd.org

Additional Information

Other

Accepting Vendor Questions, F.O.B Pre-paid

Buyer Preferences, Guidelines & Requirements

General Requirements

- Installation Required

- Insurance Required

- Warranty Information Required

Award Requirements

- All or None Award

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

No pricing in this envelope