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Basic Information

Reference Number

0000311778

Issuing Organization

City and County of Denver Department of Aviation

Owner Organization

Denver International Airport

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

202366685

Title

DEN Research Survey Firm Services

Source ID

PU.AG.USA.1640709.C13166601

Details

Location

United States, Colorado, Denver County

Delivery Point

United States, Colorado, Denver County

Purchase Type

Duration: 3 years
Option: DOE Plus 3 Years

Piggyback Contract

Description

This request is for a request for proposals (RFP) as Denver International Airport (DEN) seeks a firm to assist in meeting and measuring its customer satisfaction efforts and to help guide its customer experience initiatives and projects. This work will include task-based services to conduct and oversee the fieldwork survey, analysis, and reporting of survey work within DEN to gather passenger feedback and perceptions in several work areas.

Dates

Publication

02/23/2023 03:40 PM MST

Bid Intent

Not Available

Question Acceptance Deadline

03/07/2023 12:00 PM MST

Questions are submitted online

Yes

Closing Date

03/21/2023 02:00 PM MDT

Prebid Conference

02/27/2023 10:30 AM MST

Contact Information

Areli Bonilla

3033422243

Contract.Procurement@flydenver.com

Pre-Bidding Events

Event Type

Prebid Conference

Attendance

Recommended

Event date

02/27/2023 10:30 AM MST

Location

MS Teams Live Event

Event Note

Please see RFP for Teams Meeting Link.
See more

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Proposal Narrative	Complete responses to the Content Narrative as outlined in Section IV, which includes the required Equity, Diversity, and Inclusion Plan (EDI Plan)	Yes	No
Sample Agreements	List of all proposed modifications or legal issues regarding terms of the Sample Agreement as outlined in Section III-2	No	No
Proposal Forms	Proposal Acknowledgement Letter – filled out completely and acknowledged all addenda•Proposal Data Form•Disclosure of Legal & Administrative Proceedings & Financial Conditions	Yes	No
Diversity Survey	Diversity and Inclusiveness in City Solicitations (online survey – include the completed survey with your proposal submission)	Yes	No
Financial Forms	Financial Forms (From primes only, financial forms from subs are not required) - to be submitted as separate electronic files from the proposal•Exhibit B – Professional Services Data Collection Firm P	Yes	No
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