202158815 - On-Call Wayfinding Design Services 2021

This request is for a competitive Request for Proposal (RFP) to select a qualified firm(s) to analyze, develop and provide On-Call Wayfinding and Signage Design Services on an as-needed basis throughout the Denver International Airport (DEN) complex, including inside the Terminal, Concourses, curbside, parking garages, and roadways. The design firm(s) must be able to provide ADA compliance expertise and roadway standards expertise. Use of digital design and electrical design (for edge-lit or illuminated signs) could also be considered as components on an as-needed basis. Utilization of the Wayfinding Design Guideline Manual, the Roadway Master Plan and other established supporting documents will be used as a basis for all design decisions. The selected wayfinding design firm(s) may be asked to help DEN manage the construction administration of the project as the Designer of Record (DOR). The selected firm(s) must also be able to produce precise construction documents, design drawings, renderings and detailed specifications as required. Due to the differing complexities and variations of wayfinding and signage (i.e. Interior signage vs. digital signage vs. roadway signage) more than one contract may be awarded, depending on proposer’s expertise.

The budget/fee structure was established based off a previous on-call wayfinding design contract similar in scope and cost over the span of three (3) years. The driving need for this procurement is to provide design, support and expertise to the Wayfinding System(s) at DEN, especially during this critical time while several interior and exterior areas are under construction and in-need of the implementation of our newly established wayfinding systems, as well as on-going wayfinding requests. This work is essential in providing accurate and consistent passenger navigation from the roadway to the gates and to help uphold DEN's noteworthy passenger satisfaction.