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Basic Information

Reference Number

0000270560

Issuing Organization

El Paso County

Owner Organization

Digital, Strategy & Technology

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

21-124

Title

ServiceNow Implementation Services

Source ID

PU.AG.USA.2374.C2680701

Details

Location

United States, Colorado, El Paso County

Piggyback Contract

Description

El Paso County, Colorado, Digital, Strategy and Technology (DST or County) Department is requesting proposals from qualified firms interested in providing ServiceNow consulting services. The objective is to award multiple contracts for ServiceNow consulting and support for a one-year period with four (4) additional one-year renewal options. The County needs implementation support for modules currently inflight and on the road map as well as support for modules implemented and future modules.

The County seeks to increase the maturity of IT infrastructure and operations and bring digital transformation to the County through the implementation of ServiceNow IT Service Management, IT Business Management, and IT Operations management. To meet these objectives, the County seeks to develop tight relationships with partners that can provide ServiceNow expertise.

Dates

Publication

09/29/2021 08:54 AM MDT

Bid Intent

Not Available

Question Acceptance Deadline

10/08/2021 11:00 AM MDT

Questions are submitted online

Yes

Closing Date

10/21/2021 11:00 AM MDT

Contact Information

JoAnne Stone

719-520-6675

joannestone@elpasoco.com

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Envelope 1 - Proposal

Pricing

No pricing in this envelope

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

Envelope 2 - Fee Proposal

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries