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Basic Information

Reference Number

0000022216

Issuing Organization

Laramie County School District #1

Owner Organization

Technology/Facilities Management

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

13-RFP-2026

Title

Service Desk Software

Source ID

PU.AG.USA.1250

Details

Location

United States, Wyoming

Delivery Point

Cheyenne, WY

Purchase Type

One Time Only- Delivery Date:Contract

Piggyback Contract

Description

Summary of Specifications:
The scope of this proposal is to procure a software solution that provides for BOTH an ITIL Centric IT Service Desk and a Facilities Management Service Desk Systems, professional services, and ongoing support / maintenance for said system. Facilities Management expectations include Service Requests management for building repair, building maintenance, and management of district fleet vehicles (excluding School Buses).The details of the desired scope include, but are not limited to the specifics listed in this document.

Dates

Publication

04/05/2013 05:21 PM EDT

Question Acceptance Deadline

04/23/2013 11:00 AM EDT

Questions are submitted online

Closing Date

05/06/2013 09:00 AM EDT

Contact Information

Jodi Rudell

307-771-2197

rudellj@laramie1.org

Additional Information

Freight Requirements

FOB Destination

Other

Accepting Vendor Questions

Buyer Preferences, Guidelines & Requirements

Award Requirements

- All or None Award

Bonding Requirements

- Bid Bond

Yes

- Performance Bond

Yes

Bid Submission Process

Bid Submission Type

Physical Bid Submission