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Basic Information

Reference Number

0000017531

Issuing Organization

Weld County School District 6

Owner Organization

Information Technology

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

RFP-GG-WCSD 12.699.0001

Title

Help Desk Software Solution

Source ID

PU.AG.USA.1626

Details

Location

United States, Colorado

Delivery Point

Weld County School District

Purchase Type

Duration: Other Term

Piggyback Contract

Description

Summary of Specifications:
Weld County School District 6 (WCSD6) is seeking proposals for a help desk software solution to assist the organization in continuous improvement of Information Technology Service Management (ITSM). For the purposes of this Request for Proposal (RFP), a help desk software solution provides a highly customizable and configurable mechanism to track issues and trouble tickets in a workflow oriented manner. Additionally, the help desk software solution will provide asset inventory and reporting capabilities.

Dates

Publication

06/20/2011 04:21 PM EDT

Questions are submitted online

Closing Date

07/06/2011 12:30 PM EDT

Contact Information

Gail Gaskins

970-350-9870

invalid@greeleygov.com

Additional Information

Delivery Date

July-August 2011

Payment Terms

Net 30 Days

Other

House Bill/Debarment Forms Required

Buyer Preferences, Guidelines & Requirements

General Requirements

- Training Required

Bid Submission Process

Bid Submission Type

Physical Bid Submission