RFB-34-13 - Skycap & Wheelchair Services for NW FL Regional Airport

Summary of Specifications:
INTENT: Northwest Florida Regional Airport is seeking bids to perform Skycap & Wheelchair Services as follows: 

SECTION 1 - SCOPE OF SERVICES 

a. Baggage Services – Greet departing passengers at the terminal curb to determine if they wish assistance with their baggage. In the event the passenger desires assistance, load luggage on the appropriate card and transport it from the curb to the appropriate airlines ticket counter for processing. No curbside “check-in” services are provided. 

b. Wheelchair Services – When notified by passengers or airlines, assist passengers who require transport to and from the curb to their airline ticket counter or gate. Those submitting bids are encouraged to explore methods to leverage the personnel to be able to provide the most “wheel chair” and escort services while minimizing the impact on Baggage Services. 

SECTION 2 - TERM - The term for these services will be for 3 years with an option to renew for (2) additional 1-year periods.