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Basic Information

Reference Number

0000268974

Issuing Organization

The City of Boise

Owner Organization

PDS/IT

Solicitation Type

CSP - Competitive Sealed Proposal (Formal)

Solicitation Number

RFP 21-419

Title

Interactive Voice Response System

Source ID

PU.MU.USA.862623.C8944726

Details

Location

United States, Idaho, Ada County

Delivery Point

City of Boise

Purchase Type

Duration: Per contract

Piggyback Contract

Description

The Information & Technology Department of the City of Boise, Idaho, requests proposals of IVR (Interactive Voice Relay) solution providers to streamline inspector scheduling and code compliance as part of usage of Accela Civic Platform. This software must interface with Accela Civic Platform.

Dates

Publication

09/07/2021 04:14 PM MDT

Question Acceptance DeadlineA - Previous Addendum

10/13/2021 05:00 PM MDT

Questions are submitted online

Closing DateA - Previous Addendum

10/20/2021 11:30 AM MDT

Contact Information

02 Megan Harvey

2089728190

mharvey@cityofboise.org

Buyer Preferences, Guidelines & Requirements

General Requirements

- Insurance Required

Bid Submission Process

Bid Submission Type

Electronic or Physical Bid Submission

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

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