RFQP 21-005 COMPLETE PARKING MANAGEMENT SOLUTION - PROPOSALS DUE MAY 24, 2021, 3:00 PM
The primary goals of the CPMS are:
1) to modernize the existing parking system infrastructure and practices to provide an easy user-friendly experience for all parking system users and administrators and
2) to fund the parking system without assessments to CCD property owners.
The CPMS will have a contractor-hosted, web-based single interface system for all parking information including a parking asset database, permits, enforcement, and access and revenue controls. The interface will provide the information through either a dashboard system or an integrated data system in a manner that allows for a unified graphical user interface for the information available from the various sources of parking data including meters, License Plate Inventory and License Plate Recognition devices and enforcement devices. The selected vendor will be responsible for providing the full complement of system oversight services, including initial software installation, go-live, ongoing maintenance and updates, training and technical support during system implementation and operation.
In-field kiosks for parking payment and vehicle registration are to be installed throughout the CCD so that all spaces are within 300 feet of a well demarcated kiosk. In-field kiosks are to be hard-wired for power and will use a wireless technology to transfer data to the City’s server in City Hall. Wayfinding, instructional and parking zone demarcation signing is to be installed throughout the CCD so that easy use of the parking system is made clear to all users.
In addition, the CPMS shall:
a) Provide for a parking experience of any parking space within the system without an in-person exchange with parking administration staff.
b) Provide on-the-street, on-app and on-line payment options (by cash or credit card) for parking system users.
c) Provide on-the-street, on-app and on-line vehicle registration options so that the need for plastic parking permit tags is eliminated. Rather, implement a system that uses each vehicle’s state-issued license plate to identify vehicles for which proper payment has been made for the use of the parking space it occupies.
d) Provide an app-based feature to notify customers of an impending parking session expiration and the ability to “add time” to an existing parking session.
e) Provide an electronic validation system whereby the City and its designees (CCD businesses) can discount a customer’s parking fee by recoding their parking permit manually and/or issuing a code that can be entered on-the-street, on-app or on-line. Validation options shall be for a specific dollar amount or a specific duration of time. The electronic validation system shall be capable of issuing electronic pre-encoded parking passes.
f) Provide on-app and on-line payment options for parking violation citations.
g) Provide an on-app and on-line map showing parking options and guidance and real time space availability.
h) Implement a vehicle mounted License Plat Recognition Device (LPRD) to reduce visual inspections and manual data entry and to provide for consistent, balanced and efficient enforcement amongst the various lots and zones.
i) Provide handheld enforcement devices that are synchronized with the permit inventory data base and capable of issuing a paper violation citation with minimal in-field data entry.
j) Utilize a wireless technology so that violation citations are recorded in the system in real time and can be paid immediately after the citation is issued.
The CPMS is to go-live on September 6, 2021.
