The city’s website has had the same design since 2017 and needs an update. It lacks key functionality and falls short of today’s user-friendly standards. Over the past seven years, technology has advanced, providing municipalities with better tools to engage residents and enhance their online presence.
Upgrading the site will improve speed, usability, and mobile compatibility, while also strengthening security and making it easier to find through search engines. New features like chatbots and interactive content can enhance the user experience, and updates ensure compliance with accessibility and data protection laws. Overall, upgrading keeps the site modern and competitive.
The city is interested in contracting with an experienced professional consulting company to redesign and update the city’s website, provide maintenance and training assistance as well as hosting services for managing the city’s website. Refer to the scope of work section in this RFP for specific details on the expectations of this contract. There will need to be close coordination with the various city staff to ensure individual department needs are met.
