RFI-37-16-CRM - RFI for Customer Relationship Management (CRM) Solution

Summary of Specifications:
Wayne County Department of Health, Veterans & Community Wellness is Requesting Information from companies that provide Customer Relationship Management (CRM) solutions. This Request for Information (RFI) requests responses for information pertaining to CRM services and products from vendors with proven experience in CRM solutions. Using information obtained from this RFI and other sources, Wayne County Purchasing and Department will assist in the preparation and pursuit of federal funding. If Wayne County is successfully awarded a grant it is the intention of the County to prepare a more formal Request for Proposal (RFP) to be released. Respondents to this RFI will be invited to give presentations on the CRM services and or products related to information in this RFI. RFI Timetable