RFP-BJ-10-116 - Consulting Services for Creation & Mgt of Customer Advisory Board

Summary of Specifications:
The Detroit Regional Convention Facility Authority (Authority) invites proposals from individuals and companies with significant experience in creating and managing successful customer advisory boards. The consultant will develop and lead a Customer Advisory Board, made up of current, past and potential exhibition hall and convention center clients who will provide important customer feedback to help the Authority management team guide its business planning activities and formulate actionable improvements in service levels, staff capability, marketing, sales, facility condition and product offerings for Cobo Conference/Exhibition Center located in Detroit, Michigan