RFQ 0188.2023 - Membership Experience Survey - NCQA Certified

OCHN is soliciting quotes from qualified survey providers with expertise and experience implementing and managing the CAHPS behavioral health survey, Experience of Care and Health Outcomes (ECHO) for Adults and Children. OCHN would like the survey to take place prior to 8-30-23 and be conducted according to the Instructions for Fielding the ECHO Survey 3.0 Instructions located on the CAHPS website, www.cahps.ahrq.gov. The purpose of this RFQ is to contract with the best qualified Proposer to help OCHN examine and understand member perspectives and to continuously improve the experience of care delivered throughout our behavioral health services.
Work required under this contract and the quote that needs to be submitted by interested proposers is explained in this RFQ. Proposers should review the RFQ and submit quotes in compliance with the RFQ. The RFQ is designed to provide Proposers with all the information needed to write a successful quote. Required Attachments are provided in Word format for simplicity in preparing a proposal.