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Basic Information

Reference Number

0000350971

Issuing Organization

Oakland County

Owner Organization

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

Oak-0000000618

Title

Service Center Replacement Project RFP

Source ID

PU.AG.USA.1328.C15242126

Details

Location

United States, Michigan, Oakland County

Purchase Type

Duration: 5 years

Piggyback Contract

Description

The Oakland County Purchasing Division in conjunction with Oakland County’s Department of Information Technology (IT) is issuing this Request for Proposal (RFP) to obtain sealed bid proposal responses for the Service Center Replacement project and are soliciting proposals to provide an updated IT Service Management (ITSM) solution. The scope of this RFP includes incident management, request management, change management, knowledge management, problem management, and configuration management.

Dates

Publication

04/30/2024 10:28 AM EDT

Question Acceptance Deadline

05/17/2024 12:00 PM EDT

Questions are submitted online

Yes

Closing Date

06/12/2024 02:00 PM EDT

Contact Information

Andy Krumwiede

248-858-7678

krumwiedea@oakgov.com

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries