Summary of Specifications:
Oakland Schools is requesting proposals for a ticketing solution that provides options for ticket entry, reporting, mobility and custom configurations.
This is an one (1) year fixed contract beginning on September 1, 2015 through August 31, 2016 with options to renew for an additional two (2) years in one (1) year increments through August 31, 2018. Pricing proposed as part of the solicitation process would remain fixed and in effect for the duration of the agreement.
Each Offeror shall hand deliver or express mail one (1) hard copy of the proposal and one (1) USB flash drive of the proposal. In addition, each Offeror shall provide one (1) copy of the completed Appendix A: Fee Proposal in a separate sealed envelope clearly marked Appendix A: Fee Proposal; contained within the Offerors sealed Proposal. Pricing shall not be referenced anywhere else in the Proposal documents.
Proposals shall be clearly labeled with RFP #15-0023 and Service Desk Support Software and list Offeror’s name and address. Proposals shall be submitted to the address listed below:
Oakland Schools Front Desk Receptionist Service Desk Support Software RFP #15-0023 2111 Pontiac Lake Road Waterford, MI 48328
