Summary of Specifications:
The Board of Education of Oakland Schools, 2111 Pontiac Lake Road, Waterford, MI 48328 is accepting proposals for Help Desk Ticketing System RFP #16-0002 in accordance with the attached specifications. All proposals shall be received no later than August 24, 2015 by 2:00 p.m. EST, local time as established by the U.S. Atomic Digital clock (http://nist.time.gov). It is the sole responsibility of the Offeror to ensure their proposal reaches Oakland Schools on or before the closing date and hour as indicated. Proposals submitted late or via oral, electronic mail or by facsimile will NOT be accepted. Proposals postdated will constitute as late. All late Proposals will be rejected and destroyed after ten (10) days, unless otherwise notified to return to the Offeror, at the Offeror’s expense. Each Offeror shall hand deliver or express mail one (1) hard copy of the proposal and one (1) USB flash drive of the proposal. In addition, each Offeror shall provide one (1) copy of the completed Appendix A: Fee Proposal in a separate sealed envelope clearly marked Appendix A: Fee Proposal; contained within the Offerors sealed Proposal. Pricing shall not be referenced anywhere else in the Proposal documents. Proposals shall be clearly labeled with RFP #16-0002 and Help Desk Ticketing Solutions and list Offeror’s name and address. Proposals shall be submitted to the address listed below: Oakland Schools Front Desk Receptionist Help Desk Ticketing System RFP #16-0002 2111 Pontiac Lake Road Waterford, MI 48328
