Summary of Specifications:
Washtenaw County Purchasing is issuing this Solicitation to interested and qualified bidders who can provide products and services for a Public Safety “Next Generation 9-1-1” IP- based emergency call and control system, commonly referred to as CPE (Customer Premise Equipment), and/or Voice Recording equipment, compatible with an Emergency Services IP Network (ESInet), compliant with standards defined by the National Emergency Number (NENA) document 08-003, commonly referred to as the NENA i3 standards including the network infrastructure to support all participating agencies. The solution can be on-premise or hosted. If hosted, the desire is for the primary host site to reside within Washtenaw County, but considerations will be given to host sites outside of Washtenaw County as well as cloud based solutions. Additional services will include CPE and/or Voice recording installation, connectivity, training, go-live support, project management and ongoing maintenance. The project will have two distinct components: 1.) “Next Generation 9-1-1” telephone system, including centralized switches and servers, and the end-user equipment at the various dispatch centers, 2.) Voice Recording equipment.
