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Basic Information

Reference Number

0000327180

Issuing Organization

Socorro County

Owner Organization

Socorro County

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

2023-02-401

Title

IT Services

Source ID

PU.AG.USA.2449.C708051

Details

Location

United States, New Mexico, Socorro County

Delivery Point

PO Box I, 210 Park Street, Socorro, NM 87801

Purchase Type

Term: 10/24/2023 12:00 AM MDT - 10/24/2024 12:00 AM MDT
Option: 3 Years

Piggyback Contract

Description

The County of Socorro is requesting proposals from qualified, professional technology vendors for Information Technology & Network Support Services. The qualified vendor would provide
necessary technical services, which would enable the County to:

Protect and secure its technology facilities
Ensure the efficient operation of its data processing networks and related computer systems in its defined user community
Enhance its quality of service for departments defined in the enclosed schedules
Minimize the spending and maximize the ROI for investment in technology

The ideal vendor will resolve computer systems and network issues in accordance with standard and acceptable maintenance and support benchmarks. The successful vendor will be expected to provide a help desk and handle help desk service calls efficiently and to ensure that there is NO significant computer downtime during normal working hours, generally 8:00AM to 5:00PM, Monday through Friday. The vendor is expected to report on status of technology issues and communicate effectively with the County Manager.

Dates

Publication

08/13/2023 12:00 AM MDT

Question Acceptance Deadline

09/01/2023 05:00 PM MDT

Questions are submitted online

Yes

Closing Date

09/20/2023 11:00 AM MDT

Prebid Conference

08/29/2023 11:00 AM MDT

Contact Information

Sammie Vega-Finch

575-835-0589

svega@co.socorro.nm.us

Buyer Preferences, Guidelines & Requirements

General Requirements

- Insurance Required

Pre-Bidding Events

Event Type

Prebid Conference

Attendance

Mandatory

Event date

08/29/2023 11:00 AM MDT

Location

Socorro County Annex Building

Event Note

A Pre-Proposal Conference will be held on the date indicated in Section II.A (Sequence of Events), above at 11:00 A.M. MST at the Socorro County Annex Building at 198 Neel Avenue, Socorro NM. Potential offerors are encouraged to submit written questions in advance of the conference to the Procurement Manager (See Section I, Paragraph D). The identity of the organization submitting the question(s) will not be revealed. Additional written questions may be submitted at the conference. All written questions will be addressed at the conference. A public log will be kept of the names of potential offerors that attended the Pre-Proposal Conference.

Attendance at the Pre-Proposal Conference is a prerequisite for submission of a proposal.
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Bid Submission Process

Bid Submission Type

Physical Bid Submission

Additional Bidding Instructions

OFFEROR PROPOSALS MUST BE RECEIVED FOR REVIEW AND EVALUATION BY THE PROCUREMENT MANAGER OR DESIGNEE NO LATER THAN 11:00 AM MST ON THE DATE INDICATED IN SECTION II.A (SEQUENCE OF EVENTS), ABOVE. PROPOSALS RECEIVED AFTER THIS DEADLINE FOR ANY REASON WILL NOT BE ACCEPTED OR CONSIDERED.

The date and time of receipt will be recorded on each proposal. Proposals must be addressed and delivered to the Procurement Manager at the delivery address listed in Section I, Paragraph D. Proposals must be sealed and should be labeled on the outside of the package to clearly indicate that they are in response to the “IT Services” should reference “RFP #2023-02-401” and should indicate the deadline for receipt (due date and time.) Proposals submitted by facsimile or other electronic means WILL NOT BE ACCEPTED.

A public log will be kept of the names of all offerors submitting proposals. Pursuant to Section 13-1-116 NMSA 1978, the contents of any proposal shall not be disclosed to competing offerors prior to contract award.