RFP 2022-20 - MEDICAL BILLING SERVICES

The City of Albany (hereinafter referred to as the “CITY”) hereby requests Proposals from
qualified firms or individuals to provide benefit administration services on an as-needed
and non-exclusive basis.
1.2 The City of Albany Department of Administrative Services houses several key support
offices for City employees, such as Information Technology, Budget, and Human
Resources. The Office of Human Resources (the “Office”) is the main source of
information regarding healthcare administration on behalf of its employees. The Office
acts as a bridge between the carriers, and other third-party administrators who assist with
various services across workflows. Currently, the Office manages medical billing on excel
spreadsheets, printing and mailing invoices. These invoices vary from 200-250 invoices
per month. The bills are processed through an outside entity, but the selected Proposer(s)
is invited to use their own oversight from the City CIO.