RFQ-UC20-015 - TELEPHONE ANSWERING SERVICE FOR UC DEPARTMENT OF HEALTH

The purpose of this quote is to establish pricing with a Professional Telephone Answering Service to receive calls and contact appropriate Ulster County personnel.  The Vendor shall provide twenty-four (24) hours a day, seven (7) days per week telephone answering coverage, including holidays and during emergency weather or other events, to the County’s Department of Health (the “DOH”) for both the Medical Examiner’s and Public Health telephone lines.  The estimated call volume for Medical Examiner’s telephone line is fifty (50) calls and Public Health’s telephone line is twenty-five (25) calls per month.