Get instant access

to solicitation details & future business opportunities.

Get Access

Vendor packages with access to similar open solicitations

Statewide

Matching bid notifications & access to all Statewide & Group bid details

Group

Matching bid notifications from participating agencies

Basic

Access participating agency bids

Basic Information

Reference Number

0000260217

Issuing Organization

Dutchess Community College

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

RFP-DCC-12-2021

Title

Call Center at DCC Student Financial Services

Source ID

PU.AG.USA.1053.C5269601

Details

Location

United States, New York, Dutchess County

Purchase Type

Term: 08/03/2021 12:00 AM EDT - 08/31/2026 12:00 AM EDT

Piggyback Contract

Description

Proposer shall provide services to Dutchess Community College students/parents/families through a Call Center during business hours of 8:00 am and 5:00 pm, except during late registration and the first week of classes during fall, spring and summer, where the hours will be 8:00 am to 7:00 pm.

Dates

Publication

05/03/2021 01:20 PM EDT

Question Acceptance Deadline

05/07/2021 04:00 PM EDT

Questions are submitted online

Closing Date

05/19/2021 03:00 PM EDT

Contact Information

Tom Duffy

845-431-8305

thomas.duffy1@sunydutchess.edu

Buyer Preferences, Guidelines & Requirements

General Requirements

- Certification/Training

- Employee Background Checks Required

- Insurance Required

- Training Required

Bid Submission Process

Bid Submission Type

Physical Bid Submission